Terms & Conditions

The agreement is between you and Baitullah Travel. Please read all the terms and conditions. You agree to all the terms and conditions when you visit our site. To do business with us, you must agree to all our terms.
If you do not agree with our terms and conditions, then you may not proceed with booking your tour with Baitullah Travel.

Contents of Baitullah Travel Terms and Conditions.

1.  General contract and user agreement
2. Conditions under which we deliver the booking
3. Cancellation
4. Conditions for flight booking
5. Payment terms
6. Passport, Visa, and Health requirements
7. Refund Policy
8. In General terms and conditions

General contract and user agreement

When you book a package, you are buying a product or service from the site that Baitullah Travel offers. We make it in the receipt, and a verification email will be sent to you. All our products and services are subject to availability. We negotiate with third parties for hotel bookings, car rentals, flight bookings, tour packages, and other travel services. We will also notify you when a product or service is unavailable.
We advise all customers to avail themselves of travel insurance, as there are circumstances when neither Baitullah Travel nor our travel suppliers accept liability.
Travel suppliers
Baitullah Travel is acquiring travel services for you as an agent. You must agree to all the terms and conditions of travel suppliers and operators. In this case, the contract is between the travel supplier and you. Baitullah Travel only arranges the services for you. We are not liable for the products and services of third-party suppliers.
Travel supplier conditions
The conditions, such as flight delay, hotel reservation, and travel accessories’ qualities, are beyond our control. That’s why you have to accept the situation as such. You must agree to the travel supplier's conditions, which will include payment procedures, default liability, cancellation policies, refunds, and changes to the booking.
Conditions under which we deliver the booking
You can opt for either e-tickets or paper tickets. However, the availability of your chosen ticket will be subject to the airline. Some airlines do not issue e-tickets. We will deliver your paper tickets through the mail. So, you must double-check your mailing
address while entering it on our site. We will not be responsible for lost tickets due to an incorrect mailing address.
We will deliver your e-tickets via email. Please double-check your email address when entering it on our site. We will not be responsible for the loss of tickets due to the wrong email address.
Cancellation
If you wish to cancel or modify your booking, please contact our customer service by phone. It will also be subject to airline rules and regulations. And you have to bear all the costs.
To cancel or modify your hotel reservation, please notify us at least 7 days before the reservation date. For car rentals, the terms and conditions of travel suppliers will apply. That’s why it will be beyond our control, and you have to adjust to the supplier’s terms regarding cancellation or modification.

Note

• The deposit for flight tickets is totally nonrefundable. We are not responsible for a refund if you cancel your booking after getting flight tickets.
• Your passport must be valid for at least 6 months before expiration.
• The Saudi Embassy issues the Visa, and we are not responsible if your visa Application is rejected for any reason.
• The visa cost will vary according to the rules of the Saudi embassy.
• If your Visa was rejected, you can apply for cancellation of your flight and hotel reservation.
• In that case, you will get a full refund.
• The hotels that we offer are all subject to availability. That’s why you will get a
• reservation upon confirmation from the hotel.
• We will get you a similar hotel if the hotel cancels your reservation for any reason.
• Circumstance.

Conditions for flight booking
We will arrange a flight as requested, if available. If no flights are available according to your preference, we will show you the available options. You can choose any option from our list.
Sometimes direct flights are not available. That’s why you have to choose from all the other available options.

Payment terms
You have to pay the full amount at the time of flight booking. For other payments, you have three options, as follows.

• Full amount deposit at the time of booking.
• Some deposits are made at the time of booking, with the remainder payable at checkout.
• Full amount deposit at checkout.

You also have to pay the charges to travel suppliers, if applicable, according to their terms and conditions.

Your Financial Protection

When you buy an ATOL-protected flight or flight-inclusive holiday from us, you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

“We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).”

“If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit, you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer, where applicable). You also agree that any such claims may be reassigned to another body if that other body has paid sums you have claimed under the ATOL scheme.

Passports, Visa, and Health Terms

You will submit your passport to us, and we will do our process. The Saudi Embassy sanctions the Visa, and we do not have a role other than submitting your passport to the Embassy. We will return your passport to you after the visa is issued. If the Embassy requests special documents, we will inform you. You must provide the relevant details. If the Embassy requires a health certificate, you must obtain it from a registered medical practitioner. If your application is rejected for any reason, then we are not liable. We will charge you for the visa service.
Please inform us of your health requirements. So, we can make special arrangements if required.

Refund Policy

We are unable to refund the full payment in any case, such as a Pandemic.
In general terms and conditions
Baitullah Travel does not accept legal responsibility for any failure to deliver your booking or part of your booking that is not our fault. Baitullah Travel is legally responsible for direct loss, which will be equal to the maximum amount of your booking. We will not compensate you more than the amount you deposited with us.
Baitullah Travel is not liable for any indirect loss or consequential loss during your tour.
User obligation terms

You agree to the following obligations without limitations.

• You are responsible for all financial transactions. We do not compel you. It is your choice.
• You must be at least 18 years old and have the legal capacity to participate.
• You testify that all information provided by you is correct and accurate.
• You must not use this site for false, fraudulent, or fake bookings.
• We prohibit all threatening, pornographic, defaming, political, derogatory, and racist material.
• You must not use the content of this site for anything other than personal use.

Denial of service
Baitullah Travel has the right to deny the service to anyone for any reason.
Copyrights and Trademarks
Baitullah Travel reserves the right to all the content on this site.
Privacy policy
You agree to use your personal information by Baitullah Travel.